Return/Exchange Policy

Due to the nature of our product, we do not offer refunds or exchanges. If you receive a damaged product, please contact us to request a replacement within 7 days of the package being delivered. Our customer service team will review your request and respond within 24 hours.

 

Return of Damage Product Qualifications:

Order must be purchased from Lashed Rx LLC.

No visible signs of use including lash glue or any discrepancy with the product.

Products must be in original packaging.

 

For all other questions, please contact us at support@lashedrx.com or use our Contact Us page.

Shipping Policy

USPS First Class (5-7 Business Days) $5.99

USPS Priority Mail (2-3 Business Days) $12.99

​International shipments take approximately 10-15 days and are shipped from San Diego, California.

Refused Packages

​A $10 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.